Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, protect, and share your personal information when you use our website and programs.

Last Updated: April 2025 CIN: U85100BR2023PTC061673 DPDP Act 2023 Compliant
Quick Overview

Privacy at a Glance

Here is a simple summary of our key privacy practices before you read the full policy below.

What We Collect

Name, email, phone, academic details, and payment info for program enrollment.

Why We Use It

To deliver programs, communicate updates, process payments, and improve services.

Who We Share With

Only with program partners and mentors, strictly for facilitation. Never sold.

How We Protect It

Industry-standard encryption and security measures to safeguard your data.

Your Rights

Access, correct, or request deletion of your personal data at any time.

Cookies

We use essential and analytics cookies to improve your browsing experience.

Section 01

Introduction & Scope

Sanah International Private Limited ("Company", "we", "us", or "our") is committed to protecting the privacy and personal data of every individual who interacts with our website techskilla.com, enrolls in our programs, or contacts us through any channel.

This Privacy Policy ("Policy") describes what information we collect, how we use and share it, how long we retain it, and what rights you have over your personal data. It applies to all users of our website and participants in our programs, including students, parents, educational institutions, corporate partners, and NGO collaborators.

Legal Compliance: This Policy is formulated in compliance with the Information Technology Act, 2000, the IT (Amendment) Act, 2008, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 of India.

By accessing our website or enrolling in any of our programs, you consent to the practices described in this Policy. If you do not agree, please discontinue use of our website and services.

Section 02

Information We Collect

We collect personal information through various means including our website forms, program enrollment, payment processing, and direct communications. The types of data we collect include:

Identity Data

Full name, date of birth, gender, photograph, and government-issued ID details where required for certification.

Contact Data

Email address, mobile number, WhatsApp number, residential address, and city/state.

Academic Data

College/university name, degree, course, year of study, enrollment number, and academic performance details.

Payment Data

Transaction ID, payment amount, payment method, and billing details. Card/banking data is handled by our payment gateway and not stored by us.

Technical Data

IP address, browser type and version, device type, operating system, time zone, cookies, and pages visited on our website.

Communication Data

Messages, queries, feedback, reviews, and any content you submit through contact forms, emails, or WhatsApp.

Sensitive Personal Data: We do not ordinarily collect sensitive personal data such as financial information beyond what is necessary for payment processing, health/medical data, or biometric information. Where such data is exceptionally required, we will seek explicit written consent.

Section 03

How We Use Your Information

We use the personal information we collect for the following lawful purposes:

Program Delivery & Administration

  • Processing your enrollment, confirming registration, and managing your participation in programs.
  • Assigning mentors, coordinating industry partners, and facilitating project and internship activities.
  • Issuing certificates, internship letters, and other program credentials upon successful completion.
  • Processing payments and maintaining financial records as required by law.

Communication

  • Sending program updates, schedules, reminders, and important announcements via email, SMS, or WhatsApp.
  • Responding to your inquiries, feedback, or support requests in a timely manner.
  • Sending promotional content about new programs and events (you may opt out at any time).

Improvement & Analytics

  • Analyzing website usage patterns to improve user experience and content quality.
  • Conducting internal research to enhance program offerings and student outcomes.
  • Monitoring and preventing fraudulent activity, security breaches, or misuse of our platform.

Legal & Compliance

  • Complying with applicable Indian laws, regulations, and court orders.
  • Enforcing our Terms and Conditions, Refund Policy, and other agreements.
  • Maintaining records as required by statutory or regulatory obligations.
Section 04

Sharing & Disclosure of Information

We do not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:

  • Program Partners & Mentors: We share relevant participant data (name, contact, academic details) with our industry partners, NGOs, and assigned mentors strictly for the purpose of program delivery and coordination.
  • Payment Processors: Payment data is shared with our authorized third-party payment gateway providers solely to process transactions. These providers are bound by their own privacy and security standards.
  • Service Providers: We may engage trusted third-party service providers (e.g., cloud hosting, email platforms, SMS services) who process data on our behalf under strict confidentiality agreements.
  • Legal Authorities: We may disclose your information to government agencies, law enforcement, or regulatory bodies when required by law, court order, or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy protections.
  • With Your Consent: We may share your information in any other manner with your explicit prior consent.

Our Commitment: All third parties with whom we share your data are contractually obligated to use it solely for the specified purpose, maintain its confidentiality, and implement adequate security measures.

Section 05

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

  • Program Records: Enrollment data, certificates, and completion records are retained for a minimum of 5 years from program completion to facilitate future verification requests.
  • Payment Records: Financial transaction data is retained for 7 years as required under Indian accounting and tax laws.
  • Website Data & Cookies: Technical and analytical data is retained for 12 months, after which it is anonymized or deleted.
  • Communication Records: Support and inquiry records are retained for 2 years from the date of last interaction.
  • Inactive Accounts: If you have not engaged with us for over 3 years and have no active enrollment, your personal data may be deleted upon request.

When your data is no longer required, we will securely delete or anonymize it. If deletion is not immediately possible (e.g., because data is stored in backup archives), we will isolate your data and protect it from further use until deletion is feasible.

Section 06

Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

  • SSL/TLS encryption is used for all data transmitted between your browser and our website.
  • Access to personal data is restricted to authorized personnel on a need-to-know basis.
  • Payment transactions are processed through PCI-DSS compliant payment gateways.
  • Regular security audits and vulnerability assessments are conducted on our systems.
  • Staff are trained on data protection obligations and best practices.

Important: While we implement robust security measures, no method of electronic transmission or storage is 100% secure. In the unlikely event of a data breach that affects your rights, we will notify you as required by applicable law within the prescribed timeframe.

Section 07

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our content. A cookie is a small text file placed on your device when you visit our website.

Cookie Type Purpose Duration Category
Essential Cookies Enable core site functions, navigation, and security Session Required
Preference Cookies Remember your settings and preferences for future visits 1 year Functional
Analytics Cookies Track page views, user behaviour, and performance metrics 12 months Analytics
Marketing Cookies Deliver relevant program promotions and measure ad effectiveness 90 days Marketing

You can control and manage cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit your browser's help documentation.

Section 08

Your Privacy Rights

Under applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023, you have the following rights with respect to your personal data:

Right to Access

Request a copy of the personal data we hold about you.

Right to Correct

Ask us to update or correct inaccurate or incomplete data.

Right to Erasure

Request deletion of your data where there is no legal obligation to retain it.

Right to Object

Object to processing of your data for direct marketing purposes.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Withdraw

Withdraw consent for data processing at any time without affecting prior processing.

To exercise any of the above rights, please contact us at chandankhargaha21@gmail.com or call +91 9350802001. We will respond to your request within 30 days. We may need to verify your identity before processing the request.

Section 09

Third-Party Links & Services

Our website may contain links to external websites, social media platforms, or third-party services for your convenience and information. These may include:

  • Social media platforms (Facebook, Instagram, LinkedIn, Twitter, YouTube)
  • Partner organization websites
  • Payment gateway services
  • Google Maps for location/directions
  • WhatsApp for direct communication

Please Note: We have no control over the content, privacy policies, or practices of any third-party websites. Clicking on external links is at your own risk and we strongly encourage you to read the privacy policy of any external site you visit.

Section 10

Children's Privacy

Our programs are designed for students aged 16 and above. We do not knowingly collect personal data from children under the age of 16 without verified parental or guardian consent.

  • If a participant is under 18, a parent or legal guardian must provide consent at the time of enrollment.
  • Parents or guardians may contact us at any time to review, update, or request deletion of their child's personal information.
  • If we become aware that we have inadvertently collected data from a child under 16 without proper consent, we will take immediate steps to delete such information.
Section 11

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational developments. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this page.
  • Notify enrolled participants via email or WhatsApp of significant changes that affect how their data is used.
  • Display a notice on our website homepage for a reasonable period following any material update.

We encourage you to review this Policy periodically to stay informed about how we protect your information. Your continued use of our website or services after the effective date of any changes constitutes acceptance of the revised Policy.

Section 12

Contact Our Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data we hold about you, please contact us through any of the following channels:

  • Data Controller: Sanah International Private Limited
  • Registered Office: 3LP/04, 1st Floor, Housing Board Colony, Barari, Bhagalpur, Bihar – 812003, India
  • Email: chandankhargaha21@gmail.com
  • Phone: +91 9350802001
  • WhatsApp: Chat with us on WhatsApp
  • Response Time: We aim to respond to all privacy-related queries within 7 working days.

Your trust is our priority. We are committed to handling your personal data with care, transparency, and respect — always in line with applicable Indian data protection laws.

Your Trust is Our Foundation

We are committed to keeping your data safe. Explore our programs with confidence, knowing your privacy is protected.

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